Machine commissioning is a highly specialized process where a wide range of machine types and configurations, structured procedures, and expert knowledge are critical. In this PERKS use case, Naiara Arrese, Head of Training and Documentation at Fagor Automation, and Endika Ruiz de Samaniego, Fagor Technician, explain how the PERKS platform supports technicians during complex CNC commissioning processes using AI-supported procedural guidance.

Learn more about FAGOR Automation and its role in the PERKS project in this short partner introduction video.

How PERKS supports machine commissioning

In this use case, PERKS supports technicians in a CNC simulator through:

  • step-by-step procedural guidance, customized to the machine being commissioned, ensuring tasks are executed in the correct order 
  • a user-friendly environment for capturing expert knowledge, making it accessible to all technicians, including a machine’s updated database 
  • chatbot-based assistance, allowing technicians to ask questions during task execution 
  • feedback and issues management, streamlining communication between technicians and providing an additional channel for continuous improvement 
  • an auditing interface, enabling more efficient management of machine commissioning 

By combining these capabilities, PERKS supports a more efficient, standardized, and intuitive commissioning workflow, helping to reduce errors and execution time, improve knowledge transfer, and support both experienced and less experienced technicians.

The video offers a practical look at how AI-supported procedural knowledge can be applied in an industrial environment and how PERKS contributes to more accessible and usable expert guidance in practice.

What you will learn in this video

  • AI can support complex machine commissioning tasks
  • procedural knowledge can be structured into guided workflows
  • chatbot-based assistance can support technicians during execution
  • connected platform components can improve commissioning management and continuous improvement
  • knowledge transfer and standardization can be strengthened in industrial settings

Watch the full use case video to see how FAGOR Automation uses the PERKS platform in practice: